3Sixty Sign Kits

1. Company Overview

3Sixty Sign Kits operates as a supply-only manufacturer and retailer of bespoke DIY self-install vehicle graphic kits.

We design, produce, and supply vehicle graphics for customers to install themselves or via a third-party installer of their choice.

We do not provide installation services and do not attend customer premises for fitting or application.

2. Supply-Only Policy

All products supplied by 3Sixty Sign Kits are strictly supply-only.

Customers are responsible for installation, whether carried out by:

• The customer themselves

• A third-party installer

• A professional sign installer

Installation is carried out entirely at the customer’s own risk.

3Sixty Sign Kits accepts no responsibility for issues arising from installation, including but not limited to:

• Incorrect fitting or alignment

• Air bubbles, creases, or lifting

• Stretching or tearing of vinyl

• Damage during application

• Environmental conditions during installation

By purchasing from us, you acknowledge and accept that installation is not included in our service.

3. Acceptance of Terms

By placing an order and completing payment (online or via invoice), you confirm full acceptance of these Terms & Conditions and the Supply-Only Policy.

These terms apply regardless of order method, including:

• Website checkout

• Email orders

• Social media orders

• WhatsApp or Facebook enquiries

4. Bespoke & Custom-Made Products

All products are custom-made to order based on the customer’s specific vehicle and business details.

As such:

• Orders cannot be cancelled once production has started

• Returns are not accepted

• Refunds are not provided for change of mind

This is in accordance with UK consumer law relating to personalised and bespoke goods.

5. Design & Approval Process

Customers will receive a digital design proof prior to production.

It is the customer’s responsibility to carefully check all details including:

• Spelling

• Contact numbers

• Email addresses

• Website addresses

• Layout and design positioning

Once artwork has been approved, production will proceed based on that approval.

3Sixty Sign Kits accepts no liability for errors present in approved artwork.

Changes requested after approval may incur additional costs and production delays.

5a. Design Fees & Cancelled Orders

All artwork, layout preparation, vehicle mock-ups, and design proofs produced by 3Sixty Sign Kits require time and labour from our design team. Where design work has commenced, a non-refundable design fee may be charged regardless of whether production proceeds.

If a customer chooses to cancel an order after artwork preparation, vehicle mock-up creation, or design proof production has begun, a minimum design charge of £35 will remain payable to cover work already completed.

Where additional design work has been undertaken beyond the initial scope, a higher charge may apply based on the time spent on the project.

By placing an order and submitting information for artwork creation, the customer acknowledges and agrees that design services constitute work carried out specifically on their behalf and that any applicable design charges remain payable upon cancellation.

6. Production & Dispatch

Typical production time is 3–5 working days from final artwork approval.

Production times are estimates and may vary due to workload or material availability.

All orders are quality-checked prior to dispatch.

We retain internal records and photographic evidence confirming that products leave our facility in correct condition.

7. Installation Responsibility

All kits are supplied for DIY installation.

We do not accept liability for installation outcomes, including:

• Misalignment

• Air bubbles or creasing

• Incorrect positioning

• Damage during application

Customers are strongly advised to use a professional installer if unsure about fitting.

Once installation has taken place, the product is deemed accepted as supplied.

8. Surface Preparation

Proper surface preparation is essential for successful application.

Vehicle surfaces must be thoroughly cleaned and free from:

• Wax

• Polish

• Silicone-based products

• Ceramic coatings

• Cleaning residues or contaminants

We recommend cleaning surfaces using 99% isopropyl alcohol prior to installation.

Failure to properly prepare surfaces may result in adhesion failure, for which we accept no responsibility.

9. Paintwork Disclaimer

Vinyl graphics are designed for application to properly cured factory paintwork.

We are not responsible for damage caused to:

• Poor-quality resprays

• Recently painted panels

• Uncured paintwork

• Previously damaged or deteriorating paint

• Non-professional paint finishes (e.g. aerosol paint)

Customers are responsible for ensuring paint suitability prior to installation.

10. Vinyl Removal

Vinyl graphics are semi-permanent products.

Removal may result in lifting or damage to paint that is not properly bonded or has been previously compromised.

We accept no responsibility for any damage caused during removal of graphics.

11. Vehicle Variations

Vehicle shapes, panel sizes, and specifications may vary between manufacturers and model years.

Minor adjustments or trimming may be required during installation.

12. Colour Variation

Printed colours may vary slightly due to:

• Screen calibration differences

• Print batch variations

• Material characteristics

Such variations are considered normal and are not classified as defects.

13. Damage on Delivery

If goods arrive damaged:

• Do not install the graphics

• Take clear photographs immediately

• Contact us before installation

Claims cannot be accepted once installation has taken place.

14. Installation Support

We may provide installation guidance, including written instructions or video content.

All guidance is advisory only and does not constitute installation supervision or liability acceptance.

15. Payment Disputes & Chargebacks

By placing an order, you agree that in the event of a dispute or chargeback, we may provide relevant information to payment processors including:

• Order details

• Design approvals

• Communication history

• Proof of dispatch

• Photographic records of production condition

We fully cooperate with all legitimate dispute resolution processes.

16. Privacy Policy

We collect and process personal data necessary to fulfil orders, including:

• Name

• Contact details

• Address information

• Business details provided for design purposes

This data is used solely for order processing, production, delivery, and customer support.

We do not sell personal data to third parties.

Payment information is processed securely by third-party payment providers and is not stored by us.

17. Limitation of Liability

To the fullest extent permitted by law, 3Sixty Sign Kits shall not be liable for:

• Installation outcomes

• Misuse of products

• Environmental damage

• Indirect or consequential loss

Our liability is strictly limited to the value of the goods supplied.

18. Updates to Terms

We reserve the right to update or amend these Terms & Conditions at any time without prior notice.

The version in effect at the time of purchase will apply to each order.

19. Contact

For enquiries:

Email: info@3sixtysignkits.co.uk