- Frequently Asked Questions
Got Questions? We've Got Answers.
Find answers about ordering, design, installation, delivery and our vehicle graphic kits.
Do I need to see a design before ordering?
What if my kit doesn’t fit my van?
Every kit is designed specifically for your selected vehicle size. If there’s a manufacturing issue, we’ll remake the affected graphics.
Will I see a design before my graphics are made?
You’ll receive a design proof after placing your order and before production begins. You can request changes until you’re happy before anything is made.
What if I don't like the design?
No problem at all. You can request as many revisions as you need until you are completely happy. Nothing goes to production without your explicit approval. There is no extra charge for revisions.
How long will the graphics last?
Most kits last 5–7 years with proper care. We use MetaMark Vinyl manufacturer for all of our sign kits.
How long does the whole process take?
Design proof sent within 1-2 working days after we receive your completed design form. Once you approve the final design, standard production is 3–5 working days. Need it faster? Add Express Turnaround for £49 to reduce production to 2–3 working days from design approval. Once production is complete, your order is dispatched via Royal Mail Tracked 24.
Is installation easy enough to do myself?
Yes. Our DIY vehicle graphics kits are specifically designed for self-installation and include an application squeegee and step-by-step fitting instructions.
What if I don’t have a logo yet?
Is this suitable for leased vehicles?
Simple Process
Just 3 simple steps
From order to a professionally branded vehicle designed by us, approved by you and ready to install when it suits you.
Place Your Order
Choose your vehicle, select your kit type and coverage, then place your order securely online. It's quick, easy and safe.
We Design for FREE
After ordering, complete our Design Form with your logo, business details and ideas. We'll design your graphics for FREE.
Approve & Receive
View your design and request unlimited FREE changes until you're happy. We'll then print your order and ship it for FREE.
Full FAQ
Everything You Need To Know
- Ordering & Payment
What happens after I place an order?
Can I speak to someone before ordering?
Absolutely — contact our team and we’ll help you choose the right package for your business. WhatsApp us for the fastest response by clicking here
Why should I order before receiving a design?
Creating a custom vehicle design takes real design time. Your order secures your place in our design queue, and nothing is produced until you approve the artwork.
Am I committed once I place an order?
Production only begins once you’ve approved your final design. However, because our designers begin creating bespoke artwork after your order is placed, a design fee may apply if you cancel after design work has started. Please see our Policies & Legal Information for full details.
How do I place an order?
Select your van size, choose your graphic type, and submit your details through our order form. Once your order is placed, we’ll get started on your design.
When will I see my design?
Can I make changes to the design?
Why are your kits cheaper than traditional signwriting?
What if I don’t have a logo?
What do I need to get started?
Can I preview the design on my exact van model?
What file format should my logo be in?
Can I order for a fleet of vehicles?
What payment methods do you accept?
- Design Process
Do I need any design experience?
What if I don't have a logo?
How many design revisions do I get?
Unlimited revisions are included at no extra cost. We won’t go to production until you are 100% happy with your design proof.
Can I see examples of other vans you have done?
What if I don’t like the first design?
What file formats do you accept?
- Installation
Can I install the kit myself?
Yes. All kits are specifically designed for DIY installation. Full step-by-step instructions are included, along with an application squeegee.
How long does installation take?
Fitting time varies depending on the vehicle, amount of graphics, kit type and your experience. We recommend taking your time and fitting each section carefully rather than rushing the installation.
What tools will I need?
Most installs only require:
- Squeegee
- Masking tape
- Cleaning cloth
- Spray bottle
We provide installation instructions with every order and we also include a squeegee tool with every order.
Will I need special tools?
No. However you can add our Pro Fitting Toolkit to your order.
Do you provide installation instructions?
Can I wash my van after installing the graphics?
Can two people install it more easily?
Yes. While many kits can be installed solo, having a second person helps with larger graphics.
What if I apply a graphic incorrectly?
Small mistakes can usually be corrected during installation. If you’re unsure, contact our team and we’ll help.
- Delivery & Timing
How long does delivery take?
Once production is complete, your order is dispatched via Royal Mail Tracked 24. Standard production is 3–5 working days from design approval, or 2–3 working days with our £49 Express Turnaround upgrade. Courier delivery time is separate from production time.
Do you deliver to all UK addresses?
Yes — we offer FREE Tracked 24 delivery across the UK mainland. Scottish Highlands and islands may have additional delivery charges, so please contact us if a rate isn’t shown at checkout.
Can I track my order?
Yes — you will receive a tracking number by email as soon as your kit is dispatched.
Is express production available?
When does production start?
- Product Quality & Materials
Will the graphics damage my van paint?
No. All our materials are specifically designed for vehicle paintwork. Vinyl can be removed cleanly with gentle heat if needed. Neither will damage factory paintwork when used correctly.
How long do the graphics last?
Vinyl kits are rated for 5+ years in UK conditions when properly applied. All materials are UV-resistant and weatherproof.
Are your graphics weatherproof?
Can the graphics be removed later?
Yes — they can be removed cleanly using heat and the correct technique.
Are your graphics laminated?
Yes — selected kits include protective lamination for added durability, colour protection, and scratch resistance.
Can the graphics go through a car wash?
Yes — once fully applied and cured, the graphics can handle normal vehicle washing. Hand washing is recommended for maximum lifespan.
Are the graphics pre-cut for my vehicle?
Yes — your kit is designed specifically for your selected van size and layout. For businesses wanting full-colour graphics contained within the van panels, our infill panel graphics are designed and cut specifically for the vehicle.
Can I replace part of the kit later if damaged?
Yes, individual sections can be reproduced if needed.
DESIGN APPROVAL
Nothing Is Printed Until You Approve
Our in-house designers create your vehicle graphics after ordering and send you a bespoke mock-up for approval. You can request unlimited design revisions before your kit goes into production.
Design proof sent within 1-2 working days
Unlimited Revisions. Request changes until you're happy
Approval Before Production. Nothing is printed until you approve
- Need more help?
Still Have A Question?
Can’t find the answer you’re looking for? Our team can help with choosing a kit, vehicle compatibility, ordering or an existing order.